Loyalty points can feel simple on the surface, yet the moment we try to match real store goals (repeat buyers, referrals, reviews, and smarter promos), the feature list gets long fast.
In this first look, we walked through Simple Points and Rewards for WooCommerce from RelyWP, starting at the website and ending inside a live WordPress install.
The big takeaway is clear: this plugin calls itself “simple,” but the feature depth is anything but small.
Key Takeaways
- Simple Points and Rewards for WooCommerce (RelyWP) supports earning points from orders and actions like sign-ups, reviews, referrals, birthdays, daily logins, and social sharing.
- Customers can redeem points as WooCommerce coupons, including fixed discounts, percentage discounts, free shipping, and free products added to the cart.
- The plugin includes loyalty tiers (levels and badges) with point multipliers, benefits text, level-up emails, and optional access restrictions by level.
- Store owners can place the rewards dashboard in WooCommerce My Account or on any page using a shortcode, with controls for tabs, labels, colors, and dark mode.
- Built-in reporting tracks points earned and redeemed, active customers, top earners and redeemers, and referral stats for ongoing program review.
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Simple Points and Rewards for WooCommerce—First Look Video
The Simple Points and Rewards for WooCommerce Builds Trust
Before we install any WooCommerce loyalty plugin, we want to see the “trust pages” that help us judge the product and the team behind it and glance over all the listed features.
In this first look, we started on RelyWP’s website and easily found the Simple Points and Rewards for WooCommerce plugin in their header navigation.
The Features section stood out right away. At a high level, the plugin positions itself as an all-in-one rewards system: customer-facing dashboards, multiple ways to earn points, multiple ways to redeem points, and a lot of UI controls so the experience matches the store.
Here are the feature areas we saw highlighted on the site:
- Customer Rewards Dashboard: A rewards area customers can use to track and claim rewards.
- Ways to Earn Points: Sign-up, orders, birthdays, reviews, referrals, and more.
- Ways to Redeem: Vouchers, coupons, free products, and checkout discounts.
- Levels and Badges: Tiered loyalty with multipliers and benefits.
- Referral Tools: Refer-a-friend, plus a gift widget for new referred customers.
- Widgets and Checkout Tools: Floating widgets and a points redemption tool on checkout.
- Admin Controls: Custom rules, reports, analytics, and customer logs.
- Automation and Scale: Expiration settings, multicurrency support, migrations, priority support, and “unlimited” limits.
The phrase we kept coming back to is simple: a plugin can be called simple and still be powerful. That seemed to be the theme here.
Next, we checked the about page, and it did what an about page should do. It showed the company story and a real person behind the product, including founder Elliot Sowersby. Seeing a face and name matters, especially for store owners who plan to rely on a plugin long-term.
We also looked at the documentation, and it met our baseline right away: it was searchable, included annotated screenshots, and even used videos and GIFs in places. That mix helps both DIY users and agencies that need to move fast.
Finally, the changelog gave us confidence that the product isn’t a set-it-and-forget-it project. It was searchable and filterable, and it showed versions with dates. We saw multiple recent updates, which signals active development.
Installing the Pro Plugin and Finding the Quick Setup Flow
Inside WordPress, we installed and activated the Pro version. Because it’s a WooCommerce plugin, we also needed it to be active. A new admin menu for Points and Rewards emerged after both were turned on.
The first screen didn’t hide the truth; there’s a lot going on, including various settings and options for managing customer rewards and points accumulation. Still, the plugin gives a numbered quick setup guide (1 through 5). When we’re new to a product, that’s exactly what we want. Instead of guessing which tab matters first, we can follow the intended path.
When a plugin has this many options, a numbered setup guide isn’t just helpful; it keeps us from misconfiguring the basics and blaming the tool later.
From a “first look” perspective, the main goal was to confirm a few things quickly:
- The plugin organizes features in a way that makes sense.
- Key tasks (earning, redeeming, tiers, dashboard UI, and reporting) are easy to find.
- The customer-facing experience looks like something we’d actually ship within a store.
The rest of the session followed the setup steps. We started with rewards, then earning methods, then levels and badges, then dashboard settings, and then analytics. After that, we also explored cart and checkout behavior plus the general settings tabs.
Configuring Rewards and Checkout Redemptions
The first setup step focused on configuring rewards, and a major part of that was reward vouchers. The voucher settings showed example vouchers, and each voucher included practical fields you’d expect:
- A voucher name
- Points required to claim it
- Voucher value
- Type controls (fixed discount, percentage discount, and even free shipping)
- Expiration settings
One detail that mattered is how vouchers connect to WooCommerce. The plugin explains that vouchers are automatically created as WooCommerce coupons. That matters for store owners because it keeps reward redemption consistent with native WooCommerce behavior. The plugin also notes that free products can be added to the cart automatically when redeemed, which reduces friction at checkout.
We also saw “template coupon” options. At first, the template flow was unclear because it dropped into the post table, but later it made more sense when we edited a template and landed in an actual WooCommerce coupon editor. The intent is solid: select an existing coupon as a template, then copy settings like minimum spend, product restrictions, and usage limits.
The other significant aspect in this section was the points discount at checkout. When enabled, the plugin can show a discount redemption tool in different locations:
- Both checkout rewards box and cart checkout total summary
- Cart checkout total summary only
- Checkout rewards box only
Then it goes deeper with controls that store owners actually ask for:
- A redemption rate for points
- Button text and text color
- Minimum and maximum points per redemption
- A maximum cart percentage allowed for point redemption
That last one is a real guardrail. It helps prevent customers from using points to wipe out an entire cart if it doesn’t fit the store’s margins.
Overall, this part of the plugin felt less like a “points feature” and more like a coupon engine designed to behave well in real carts.
Choosing Earning Methods and Adding Gamification
After rewards, we moved to earning methods. This is where the plugin starts to feel like a full loyalty program builder because earning points is not limited to “spend money, get points.”
In the earning methods area, we saw options such as:
- Sign-up bonus
- Points for orders
- Social sharing
- Referral system
- First-order bonus
- Write a review
- Points for birthdays
- Daily login bonus
- Prize wheel
This is the part that can shift customer behavior. Points for orders rewards purchases, but points for reviews and referrals support growth. Daily login and a prize wheel lean into engagement, which can matter for certain store types, such as those that rely heavily on customer interaction and loyalty programs to drive sales, like cafes or retail shops that benefit from repeat visits and customer loyalty.
We stayed at a high level in the walkthrough because each earning method expands into its own set of options. Still, the list tells us a lot about the plugin’s intent. It isn’t trying to be “points only.” It’s aiming to support loyalty plus engagement plus referrals in one place.
There was also an important update tied to this section. In the video description, we later confirmed that two issues we saw (text not appearing and points displaying on product pages) were not caused by the plugin itself. They occurred because we had no relevant ways to earn enabled.
The vendor is also looking at ways to improve that experience, which we appreciate because it’s a common first-time setup pitfall.
Building Loyalty Tiers With Levels and Badges
Next, we enabled the levels and badges system. The goal here is straightforward: create tiers so customers unlock better benefits as they earn more points. For stores, tiers can be a clear reason to come back again, especially when the benefits show up in the customer’s account.
The plugin started with a default “starter” level, and we edited it into a Bronze tier, which is a classification that offers specific benefits to customers based on their points earned. We could change:
- The level name
- The badge icon
- The points multiplier
- The benefits text shown to customers
Then we added another tier and called it Silver. For that tier, we set a required points threshold (we used a small number as a quick test), increased the points multiplier, and added benefits text.
One feature that stood out is email notifications when a customer levels up. Even better, the plugin lets us customize the email content. That matters because “you leveled up” messages can feel generic unless the store tone is consistent.
The plugin also explains how this system behaves:
- Customers reach new levels automatically once they hit the required points.
- Higher levels can earn more points per order and higher referral bonuses.
- Access to specific products and pages can be restricted by level, which incentivizes customers to engage more with the program to unlock exclusive rewards and benefits.
- Levels display on the customer account page.
The core tier system is strong, providing the kind of features agencies can build into a loyalty strategy without extra custom development, such as customizable reward options and tier-specific benefits that enhance customer engagement.
Designing the Customer Rewards Dashboard in My Account and on a Page
The rewards dashboard settings were one of the most impressive parts of the walkthrough because they combine two needs: a clean customer-facing UI and enough controls to match a site’s brand.
First, the plugin can display the rewards experience in two places:
- Inside WooCommerce My Account as a new endpoint named Rewards
- On a custom WordPress page using a shortcode
We confirmed the My Account endpoint by opening it on the front end. It added a Rewards area with tabs such as “Earn Points,” “Claim Vouchers,” “Levels,” and “History.” The dashboard also displayed the customer’s current level (Bronze in our example) and the benefits text.
Then we tested the custom page option by creating a new page (we named it “Custom Rewards Page”), inserting the shortcode block, and publishing. The front-end result looked very similar to the My Account view, which is what we want. It means we can offer the dashboard inside the account area or as a standalone page, depending on store design.
To make the two display paths easier to scan, here’s the practical difference:
| Display Option | Where It Shows Up | How We Enable It | Best When We Want |
|---|---|---|---|
| My Account Endpoint | WooCommerce account area | Toggle display on My Account | A native account experience |
| Custom Page With Shortcode | Any WordPress page | Add shortcode, then select the page | A marketing page, landing page, or custom flow |
After the placement options, we explored customization. The dashboard settings included controls for text, visibility toggles, and section labels. We tested the redemption section text and saw it appear as expected. We also found an option to enable a confetti animation on redemption, which is a small touch but fits stores that want a more playful reward moment.
Brand styling went further than basic colors. There was a dark mode option, including a toggle, a “dark mode by default” setting, and the ability to hide the toggle if dark mode is always on. Once enabled, the dashboard updated quickly, which made the settings feel responsive.
Finally, we tested dashboard tabs. We could reorder tabs by dragging them, and we could also hide a tab entirely. For example, we hid History and confirmed it disappeared on the front end.
Reading Reports and Analytics for Points and Referrals
The analytics area brought us to admin reporting. Even with a fresh site, we could see the structure of the reports and the kinds of metrics the plugin tracks.
Reporting included a date range selector plus summary metrics such as:
- Totals earned
- Totals redeemed
- Net points
- Activities
- Active customers
- Top earners
- Top redeemers
- Referral statistics
- Top referrals
For store owners, “top earners” and “top redeemers” are more than vanity metrics. They help us spot loyalty behavior. For example, a store might choose to thank a top earner with a personal note or a targeted incentive.
We also noticed “buy points in the range” listed as a metric area. Even without testing that flow end-to-end in this first look, it signals that the plugin’s reporting expects multiple point sources, not just orders.
The main takeaway is that the plugin didn’t treat reporting as an afterthought. The analytics screen felt like something we could actually use during monthly store reviews.
Tuning Cart, Checkout, and Floating Widgets
After setup and reporting, we looked at the cart and checkout experience. On the cart page, we saw a Your Rewards area showing the customer’s points and a redeem action. Clicking “redeem” displayed available rewards, including discounts and vouchers.
This is where the plugin becomes real for shoppers. Customers don’t want to hunt for a hidden rewards screen, as they prefer a seamless experience where rewards are easily accessible and visible during the shopping process. Seeing redemption options right in the purchase flow can increase usage, and it can reduce support tickets.
On the admin side, the checkout box settings let us control what appears in that cart widget. We saw options to adjust:
- What information displays
- Redeem button text
- Theme style, including a compact layout
- Light mode and dark mode
- Primary and secondary colors
When we switched to a compact style and refreshed, the cart widget reflected it. That quick feedback loop helps during design handoff, especially when we need to match a brand kit.
We also spent time with the floating widgets:
- The floating gift widget is for referred customers who arrive via a referral link so they can claim an offer coupon.
- The floating rewards widget gives customers a persistent way to track points and access rewards.
Widget settings covered placement, size, colors, icons, text, tab titles, and dark mode behavior. The ability to personalize gift widget text using the referral’s first name is a thoughtful touch, especially for stores that care about a warm first impression.
General Settings, Emails, Shortcodes, and Expiration Rules
The general settings area held a mix of practical toggles and advanced controls.
We first examined the points display settings, which included showing points on product pages and selecting their placement (for example, after the price, before the add to cart button, or after the entire product). During the walkthrough, we didn’t see the display update as expected, even after trying different themes. Later, the video update clarified the cause: we hadn’t enabled the relevant earning methods, so there was nothing meaningful to show. That’s a useful reminder because it’s an easy mistake to make during initial setup.
Next, we turned on terms and conditions for the rewards program. When enabled, the plugin can show a terms link at the bottom of the rewards dashboard that opens a popup to the store’s custom terms. There’s also a “generate from current settings” option that creates a basic template based on the plugin configuration. To make the terms link work correctly, we set the WooCommerce Terms page in WooCommerce settings (Advanced), then refreshed the rewards dashboard and confirmed the terms link appeared.
Email notifications were also built in. We could send emails for events like earning points, claiming vouchers, points activity, and expiry reminders. The email editor included placeholders, so the content can be personalized.
Shortcodes were another big capability. The plugin offers shortcodes for the rewards UI, points and levels, and referral features, plus optional attributes. That means we can place loyalty elements in different site contexts, not only in My Account.
Finally, we reviewed expiration and cleanup rules:
- Reset points after inactivity (with a reminder email option)
- Voucher expiration settings and auto-delete options
- Reward expiration options and auto-delete options
Referral coupons had their own area, including a coupon template editor and several tracking modes (strict mode, hybrid mode, and flexible mode). Settings like requiring a referral link, allowing manual entries, and tracking usage help store owners control how referral credit works.
The Pro area summarized pro-only features such as conditional rules, multicurrency support, automatic points expiration, unlimited rewards, unlimited levels and badges, review rewards, birthday rewards, and more. We had already touched many of these in other tabs, but this screen gave a clean overview of what Pro unlocks.
Final Thoughts on Simple Points and Rewards for WooCommerce
This plugin packs in so many amazing loyalty features, especially across earning methods, redemption options, tiers, widgets, and reporting. Even in a high-level first look, we could tell it’s built for real stores, not just demo sites.
Our bottom line is simple: Simple Points and Rewards for WooCommerce looks like one of the most powerful points and rewards systems we’ve seen in WordPress.
Frequently Asked Questions About Simple Points and Rewards for WooCommerce
What Can Customers Redeem Points for in Simple Points and Rewards for WooCommerce?
Customers can redeem points for vouchers and discounts that work as WooCommerce coupons. The plugin supports fixed discounts, percentage discounts, free shipping, and free products that can be added to the cart when redeemed.
Does the Plugin Support a Points Discount at Checkout?
Yes. You can enable a points discount tool on the cart, on checkout, or both. You can also set the redemption rate, minimum and maximum points per redemption, and a max cart percentage to protect margins.
What Are the Main Ways to Earn Points?
The plugin supports points for orders and also non-purchase actions. The article highlights sign-up bonuses, referrals, reviews, birthdays, daily login bonuses, social sharing, first order bonuses, and a prize wheel.
Can We Add Loyalty Tiers Like Bronze and Silver?
Yes. You can create levels and badges with point thresholds, multipliers, and benefits text. Customers level up automatically when they reach the required points, and you can send level-up emails with custom wording.
Where Does the Rewards Dashboard Show Up?
You can show the rewards dashboard in WooCommerce My Account as a Rewards endpoint, and you can also display it on any WordPress page using a shortcode. Both options show tabs like Earn Points, Claim Vouchers, Levels, and History (tabs can be reordered or hidden).