Glow

Glow is all-in-one WordPress management software, combining support, maintenance, and reporting into one intuitive, powerful dashboard.

Almost all agencies need the same core set of tools to efficiently manage multiple WordPress sites: a support system, a maintenance system, client reporting, team collaboration, and time tracking. And with traditional WordPress management software, you can get some of those tools. But you’ll find yourself needing at least one or two extra subscriptions to get it all.

When you manage your clients’ WordPress sites with Glow, everything is in one place. Your team is aligned, it’s super easy to carry out support and maintenance tasks, and at the same time, consistently prove the value of your service to your clients.

Manage multiple WordPress sites? Glow's unique feature set combines the 5 core elements of a WordPress care plan service: client support, maintenance, reporting, teams, and time tracking.

• • Support Ticketing: An intuitive support ticket system that allows you to manage all your clients’ support requests from the same dashboard where you perform your technical maintenance work.
  • WordPress Maintenance: 2-way WordPress updates, best-in-class uptime, performance & security vulnerability monitoring, as well as backups. Glow has all your WordPress maintenance needs covered.
  • Client Reports: Quickly create and send high-quality reports that actually mean something to your client. Want to do a better job of proving the value of your care plan service? It starts here.
  • Teams: As you know, there’s a lot going on when you’re managing multiple WordPress sites. Glow’s teams feature helps you easily keep track of it all on one dashboard.
  • Time Tracking: Allocate an allotted amount of time to each client or simply get an understanding of the time being spent on support and maintenance activity in each billing period.

Glow has all the features you need to manage multiple WordPress sites and run a more efficient, profitable business.

• • Support Ticket System: Still doing customer support by email? Seriously? Our ticket system keeps all your comms in one place. Whoop!
  • WordPress Updates: Update WordPress core, plugins, and themes from one dashboard for all your clients.
  • Client Reports: Create and schedule beautiful reports that your clients actually understand. In seconds.
  • Backups: Backups = peace of mind. For you and your clients. Schedule, download, and delete.
  • Uptime: 30-second uptime monitoring interval. Know when and, crucially, WHY a client’s website goes down.
  • Reseller: Work with agencies that outsource their maintenance work to you? Now you can run it all through Glow.
  • Timeline: After reports, the best way to prove the value of website maintenance to your clients.
  • Performance: Your client wants their website to load quickly. Performance will help you make sure it does.
  • WordPress Multisites: Connect your client’s multisite network in seconds. Glow records all activity in real time.
  • Multiple Sites: Want to save more time? If you have clients for whom you manage more than one website, you’ll love Multiple Sites.
  • Vulnerabilities: Get alerts for security vulnerabilities in WordPress core, plugins, and themes running on your clients’ sites.
  • One-click Access: Log in to your clients’ websites with one click. No more spreadsheets, usernames, or passwords. Bliss!
  • Team: Multiple accounts and permission levels for ultimate control and management. For you and your clients.
  • Stopwatch: Track how much custom dev time has been used on a client’s account. Perfect for account management.