LoyaltyX

Build a WooCommerce Points and Rewards program to help you reward customers for purchases, referrals, reviews, birthdays, and more—all while building up repeat sales and customer lifetime value.

Ways to Earn Points

Reward customers for purchases, product reviews, referrals, signups, daily logins, birthdays, specific products, and achieving new levels of loyalty.

• • Purchase-based earning (order total or specific products)
  • Review submission rewards
  • Referral program using unique links
  • Signup bonus points
  • Daily login streaks
  • Birthday rewards
  • Level-up bonus points
  • Flexible rules for the calculation of points

Flexible Redeeming Rules

Give customers several choices to redeem their points—from flexibility in discounting to free products and special offers.

• • Conversion using flexible points-to-discount
  • Fixed discount rewards (i.e., 500 pts = $10 off)
  • Percentage discount coupons
  • Buy X and Get Y promotional offers
  • Product bundle rewards
  • Free shipping redemption
  • Free product rewards
  • Automatic generation of coupons

Automated Referral Program

Turn customers into brand ambassadors. Each customer is given a unique referral link that both rewards the referrer and the referee.

• • Unique referrals links to individual customer
  • Cookie-based referral tracking (30-day default)
  • Reward the person who referred you and the new customer
  • View total referrals under the customer dashboard
  • Points are automatically credited upon signing up
  • Organic customer acquisition

Gamified Level & Tier System

Create VIP tiers and levels of loyalty through points earned. Unlock special perks as the customer moves up levels.

• • Custom loyalty levels and no limit
  • Point thresholds for each level
  • Custom badges and level names
  • Bonus points on level-up
  • Emails notifying of new level achievements
  • Level-specific rewards and benefits
  • Track the progress of the level in the dashboard

Smart Points Expiration

Create a sense of urgency by expiring points automatically. Customers receive email reminders prior to the expiration of their points.

• • Configurable period of expiration
  • Automatic input tracking of expiration
  • E-mail reminders prior to expiration
  • View expiring points in the dashboard
  • Exclude making manual adjustments to expiration
  • FIFO (First in First Out) redemption
  • Promotes redemption at a fast rate

Automated Email Notifications

Engage customers with automatic emails for points earned, rewards redeemed, points expiring, levels achieved, etc.

• • Points earned confirmation emails
  • Points expiration reminders
  • Expired points email notifications
  • Level-reached celebration emails
  • Customizable email templates
  • Dynamic placeholders for the email content

Beautiful & Responsive Customer Dashboard

A fully responsive dashboard consists of points balance, earning opportunities, available rewards & transaction logs.

• • Real-time point balance.
  • List of available rewards
  • Transaction history log
  • Display of earning opportunities
  • Current level and progress
  • Unique referral link
  • One-click reward redemption
  • Mobile-friendly design

Admin Dashboard & Analytics

Comprehensive analytics to monitor program performance, customer engagement, and return on investment for your loyalty program.

• • Total points issued, redeemed and expired
  • Points performance over time charts
  • Earning sources breakdown
  • Top Customer leaderboard
  • Recent activities feed
  • Active coupons tracking
  • Customizable date ranges

Manual Point Adjustment

Admins can manually add or deduct points for any customer. Perfect for customer service, contests, or special situations.

• • Add or deduct points with one click
  • Add custom descriptions
  • Bulk points adjustment
  • Full audit trail
  • Customer-specific history
  • Resolve disputes easily

Import & Export Points Data

Bulk import of user points using CSV Export data for analysis. Easy migration from other loyalty or reward plugins.

• • CSV import wizard
  • Bulk points upload
  • Export to CSV for analysis
  • Sample CSV files included
  • Migrate from other plugins
  • Backup points data

Shortcodes & My Account Integration

Display the points dashboard anywhere with the help of shortcodes. Seamlessly integrates with the WooCommerce My Account page.

• • Points dashboard shortcode
  • Available points display shortcode
  • My Account page integration
  • Customizable endpoint
  • Works with any theme
  • Page builder compatible