WP Help Scout Docs Takes Your Help Scout Docs to the Next Level
While Help Scout’s Help Desk and Beacon are GDPR compliant, the Docs knowledge base is not — and it also comes with several limitations: outdated layout, poor customization, lack of proper website and brand integration, and non-SEO-friendly URLs.
WP Help Scout Docs solves these issues by embedding your Docs directly into WordPress, using your theme and structure. It offers SEO-friendly URLs (e.g. yourdomain.com/docs/...), adds auto-generated Tables of Contents, and stores articles as native WordPress Custom Post Types for easy integration.
You can use shortcodes or theme overrides for full design control. HTML code blocks are converted for Gutenberg compatibility, and articles can be edited easily from the front end. Last but not least, WP Help Scout Docs helps make your Help Scout Docs fully GDPR compliant.
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