Communicating policy changes to your customers is important. Unfortunately, that's not enough.
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- Website: You're maintaining policy changelogs on your website for documentation. Well done! However, customers won't go out of their way to review them, assuming they even know where to look.
- Email: You're sending out emails to customers regarding policy changes. That's a great practice to follow! But let's be honest; they aren't reading those emails, assuming they even reached their inbox.
- In-App: You're dropping policy change notices throughout your platform. Kudos for keeping customers updated! Still, some customers won't notice them, and even if they do, here's hoping they even care.
- Mail: You're using physical mail to communicate policy changes. Another good step to protecting your business! Nevertheless, customers cannot drop notices into their shredder and recycle bin quickly enough.
We help online businesses avoid litigation with policy revision validation.
When a change to a policy is detected, we capture those changes as a snapshot, including all of the text from a corresponding policy as well as a full-page screenshot.
Should you ever need to prove what your policy stated prior to its most recent update, Policy Proof makes it super easy.
Every policy change will be recorded and kept on file indefinitely as long as your Policy Proof subscription is active. This applies to both the text-based and full-page screenshots.
