Product Reviews
Identify website and product issues. Before it’s too late.
Key Takeaways For Product Reviews
- Trust & Credibility — We evaluate key website trust signals that influence whether potential customers feel safe buying and using your product.
- Setup & Onboarding — We evaluate your product installation and first-use experience to identify friction points that can lead to support tickets and refunds.
- Usability Testing — We evaluate how intuitive your product is to install, navigate, and use for common tasks, spotting confusion before your users do.
- Delivery Options — We provide either public YouTube reviews (great for marketing) or private/confidential reviews, tailored to your goals.
How Product Reviews Work
Frequently Asked Questions About Product Reviews
Who's environment is used for the review?
Ours. You provide the software and license (if required).
Do we need to provide a license?
Yes. The exception is if your product doesn’t require a key to review all of its features.
We only record videos once (unless something is our fault), so please ensure we have everything we need to be successful before we begin.
What if you hit snags during the recording?
The video aims to pinpoint obstacles and potential trouble spots for users.
- If you opted for a private video, then any issues we face will be for your eyes only.
- If you opted for a public video, we’ll publish it to our YouTube channel, unless it was a complete disaster.
We only record videos once (unless something is our fault), so please ensure we have everything we need to be successful before we begin.
How quickly are the recordings performed?
We kindly ask you to allow us 1–3 business days to complete a video.
Can we download the private recordings?
Yes. You’ll receive a link to view and download your video, which is valid for 14 days.
Can we get product reviews for free?
Yes. Qualifying partners get one product review, per product, for free.
Product Reviews Pricing
Want these services for free? Partner with us.
Product Review (Public)
Understand how users experience your website and products.
$49
Product Review (Private)
Understand how users experience your website and products.
$69